Data Collection
SMS Activate App requires minimal personal data from users. Only the payment and communication details necessary for managing your account balance and transactions are collected. We do not ask for, and do not need, your real identity to provide the service.
Data Usage
Exclusive Access
All rented numbers are private and used exclusively by the renter. No overlap or data sharing occurs between users.
Data Redirection
During the rental period, all SMS and call data related to the rented number is securely redirected to the user.
Call Recordings
An inbound call to a rented number may arrive with a recording attached by the telephony network. When one exists, it is listed in your account beside the call and returned by the API as `recordingUrl`, and you can play it there. Recordings are covered by the retention rule above: they are kept for 30 days after the rental ends and then permanently deleted with the rest of the number's data. The other party on a call has not agreed to anything with us, so recording and using such audio lawfully is your responsibility, as with every other use of a rented number.
Data Security
We implement strong security measures to ensure user data remains private and secure. User data is never shared with third parties or other users.
Data Deletion
After the rental period ends, all data associated with the rented number is retained for 30 days and then permanently deleted. Once deleted, data cannot be restored.
Communication
We may send notifications and updates related to rented numbers, transaction statuses, and other service-related activities. These notifications are delivered to your account dashboard and the email linked to your account, and optionally to your Telegram account if you connect one.
Anonymity and Lawful Use
Users remain anonymous while using SMS Activate App. No personal information is stored or shared beyond what is required for payment processing and service delivery. Because we do not control or monitor how numbers are used, you are solely responsible for ensuring your use of the service complies with all laws that apply to you and with the rules of any platform you interact with.
Analytics & Cookies
This website uses Google Analytics 4 (GA4) with Consent Mode v2 to understand how visitors interact with our site. Analytics cookies (such as _ga) are only set after you give explicit consent via the cookie banner. When consent is denied, GA4 operates in cookieless mode, so no identifying cookies are stored, and Google uses aggregated, anonymous signals for behavioral modeling only. We also use Yandex Metrica for analytics. Metrica has no cookieless mode, so it is not loaded at all until you accept: before your answer no _ym_ cookie is set and no request is made to it, and declining or later withdrawing consent removes any _ym_ cookie already stored. You may withdraw your consent at any time by clicking "Cookie Settings" in the footer. For more information, see Google's Privacy Policy at https://policies.google.com/privacy.
Error Monitoring
When something on this site fails, a diagnostic report goes to Sentry, which processes it on our behalf so the fault can be found and fixed. The report carries the error and its stack trace, the page address without its query string, and your browser and operating system. It is configured to exclude account details, cookies, request headers, request bodies and query parameters, and values of sensitively named fields are removed before it is sent. Session recording and performance tracing are switched off. An error message can only contain what the failing code put into it, so we keep those messages away from anything that handles what you type. The report also carries a random identifier kept in your browser’s local storage, so repeated reports from one browser can be told apart from reports by many; it is linked to no account, and clearing this site’s storage removes it. Sentry’s privacy policy is at https://sentry.io/privacy/.
Key Guidelines for Users
Testing Numbers
Before purchasing a number, test its compatibility with the desired platform to ensure it meets your needs. Testing may involve multiple attempts with different numbers.
Payment Responsibility
Ensure your account balance is sufficient for automatic renewals to avoid interruptions in service.
Service Restrictions
Do not use SMS Activate App for unlawful activities. You are solely responsible for your use, and violations will result in account termination without refund.
Platform Limitations
Be aware that some online platforms may block virtual or rented numbers. This is outside SMS Activate App's control.
Contact and Support
For any questions, concerns, or technical support, please contact our dedicated support team by email at support@sms-activate.app, or via Telegram if you prefer. We are here to assist with any issues related to your account or service usage.